Shipping policy

Shipping Policy

All orders are processed within 2–5 business days. Processing times may vary during product launches, promotions, or holidays.

Once your order has shipped, you will receive a confirmation email with tracking information.

Shipping Rates & Delivery

Shipping rates are calculated at checkout based on your location and selected shipping method. Delivery times are estimates provided by the carrier and are not guaranteed.

Domestic & International Shipping

International customers are responsible for any customs duties, taxes, or fees imposed by their country.

Address Accuracy

Please ensure all shipping information is correct at checkout. We are not responsible for orders shipped to incorrectly provided addresses. If a package is returned to us due to an address error, additional shipping fees may apply to reship the order.

Lost, Delayed, or Stolen Packages

Once a package has been handed over to the carrier, we are not responsible for shipping delays, lost, or stolen packages. For delivery issues, please contact the carrier directly using your tracking information.

Damaged in Transit

If your order arrives damaged, please contact us within 48 hours of delivery at info@nectarandnirvana.com with photos of the item and packaging so we can review and assist accordingly.

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Final Note

We take great care in preparing and packaging each order. If you have any questions prior to placing your order, we’re happy to assist.